Pricing
How much does Ritual charge restaurants?
Ritual charges a low commission on Marketplace orders for new restaurant partners and no commissions on orders from their existing customers through Ritual Online Ordering.
Is there a monthly fee to use Ritual?
Ritual Online Ordering uses a flat monthly fee with 0% commission on orders placed through your own website and social media. The Ritual Marketplace plan charges a low commission on new customer orders only.
Is there a contract or lock-in period?
No. No credit card required to get started and no lock-in contract. Cancel at any time.
What is included in the Ritual plan for cafes and coffee shops?
Ritual has tailored plans for cafes, coffee shops and bakeries for Marketplace orders, loyalty programs, and tools built for high-frequency, lower-ticket ordering.
Does Ritual charge commission on orders from my existing customers?
No. When your existing customers order through Ritual Online Ordering on your own website or social media, there is zero commission charged.
What POS systems does Ritual work with?
Ritual integrates directly or through an aggregator with Checkmate, Chowly, Clover, Cuboh, Deliverect, Doshii, Givex, Kounta (Lightspeed), MYR, Square, Toast, Olo and Otter with more major point of sales solutions in development.
Ritual Online Ordering
What is Ritual online ordering?
Ritual Online Ordering is a commission-free ordering system that lets restaurants accept orders from their own website, Facebook, Instagram, and QR codes. You keep 100% of your sales with no commission charged on orders from your existing customers.
How much does Ritual online ordering cost?
Ritual Online Ordering uses a flat monthly fee with 0% commission on orders through your own channels. Visit the pricing page for current plan details.
What is the difference between Ritual Online Ordering and the Ritual App?
Ritual Online Ordering lets your existing customers order from your own website and social media with zero commission. The Ritual App helps you reach new customers in your area, with low commission on new customer orders only. Many restaurants use both.
Does Ritual Online Ordering work with my existing website?
Yes. You add a simple Order Now button or link to your existing website. No rebuild or redesign needed. Works with Facebook and Instagram pages too.
Can I run a loyalty program with Ritual Online Ordering?
Yes. Ritual's built-in loyalty program is included and fully automated. Set your reward structure once and Ritual handles the tracking, notifications, and rewards automatically.
Ritual Restaurant App
How does the Ritual app work for restaurants?
Restaurants list their menu on the Ritual app and receive orders from new local customers who discover them through the app or Google search. Orders come in via email, POS, or a Ritual device. Ritual charges low commissions on new customer orders only. Existing customers order commission-free.
How much does it cost to list on the Ritual app?
Ritual charges a low commission on Marketplace orders for new restaurant partners. Visit the pricing page for more details.
How do customers find my restaurant on Ritual?
Your restaurant appears in the Ritual app for customers searching near your location. You are also discoverable through Google Search and Google Maps via Ritual's Google ordering integration.
What do I need to receive Ritual orders?
Orders can come through via email, your existing POS system, or a Ritual partner device (phone or tablet). No special hardware is required.
Does Ritual work with my POS system?
Ritual integrates directly or through an aggregator with Checkmate, Chowly, Clover, Cuboh, Deliverect, Doshii, Givex, Kounta (Lightspeed), MYR, Square, Toast, Olo and Otter with more major point of sales solutions in development.
